Home Care Services Include Shopping, Meal Preparation, and Feeding Our caregivers are the key to our company’s success, so hiring the best employees is our #1 priority. The next objective is to find the perfect match between caregiver and client. While many of our caregivers are licensed Certified Nursing Assistants, all are compassionate individuals with a loving heart and significant caregiving experience. Our caregivers and companions possess a genuine desire to help people.  We focus on essential qualities such as patience, understanding and dependability. Since job responsibilities and client requests change daily, good listening skills are essential. The ability to communicate information to clients, their family members and Home Helpers staff is of vital importance. Our caregivers complete a minimum of 12 hours of training every year and undergo thorough background checks that far surpass the requirements of the State of Illinois. Click here to learn more about becoming a Home Helpers caregiver, or follow this link to request an interview.

Selection Criteria

Our professional staff consists of trustworthy and courteous associates. Each caregiver is carefully selected and must satisfy our rigorous employment criteria, which includes:

  • A comprehensive interview process
  • Previous employment verification
  • Reference checks
  • State and National Criminal Background Check
  • Motor vehicle driving record check
  • Social Security number trace
  • A check of the National Sex Offender and Healthcare Fraud & Abuse Databases
  • Drug Testing

All of our caregivers are legal to work in the United States and speak English well.

Training and Orientation

Home Helpers caregivers exceed Illinois state licensing requirements by receiving a minimum of 15 hours of pre-hire training, followed by at least 12 hours of continuing education each year. Caregivers must pass tests to demonstrate competency in these and other areas of care:

  • Caregiver Roles & Responsibilities
  • Safety & Housekeeping
  • Assisting Clients with Alzheimer’s and Dementia
  • Personal Care
  • Elder Abuse & Neglect
  • Client Confidentiality
  • Essential Bedrest Skills
  • Communication Skills
  • Nutrition & Meal Preparation for Older Adults
  • Infection Control
  • Fall Prevention
  • Disaster Preparedness and Emergency Procedures
  • Fire Safety
  • Ensuring Client Dignity
  • Safe Transfers
  • Observation, Reporting and Documentation
  • Much, much more

Determining the Perfect Match

A complimentary in-home consultation is scheduled and performed for each client prior to beginning services. This consultation is free of charge and is designed to identify the specific needs of the client.

Upon completion of the in-home consultation, a caregiver is selected and may receive additional training in order to meet the specific needs of that client. You always have the right to meet and approve of the caregiver prior to the start of the assignment. In addition, our ongoing client satisfaction program helps to insure that each caregiver continues to meet the client’s expectations.